Orders scattered
Three channels, no single list. Orders got lost or were taken twice.
Work / Villagardenia
Villagardenia: the operations system behind a flower shop
Villagardenia is a flower shop in Ecuador. I built the internal software that runs its day: every order, every florist, every pickup and every delivery route, in one place.
- Client
- Villagardenia, flower shop
- What
- Internal operations tool
- Who uses it
- Sellers, florists, drivers
- Built on
- Cloudflare Workers
Mother's Day, before.
Orders everywhere, answers nowhere.
Orders came in through WhatsApp, Instagram and phone calls. Each one lived in a chat, a notebook or someone's memory. Who is making this arrangement? Has it been paid? Which driver has it, and in what order? On a normal day that is stressful. On Mother's Day, when orders arrive nonstop, it breaks.
Florists without a queue
Nobody knew who was making what, or what was still missing.
Drivers without a route
Deliveries went out in whatever order they were ready, and customers kept calling to ask where their flowers were.
One system for the whole day.
Each role with its own screen.
Orders and payments
Every order in one list: who sends it, who receives it, where, when, what and whether it's paid.
Florist preparation
Each arrangement is assigned to a florist, with photos and a record of any flower replacements.
Store pickups
Orders the customer collects in person have their own list, so nothing waits on the wrong shelf.
Routes by zone
Ready orders are grouped by delivery zone and plotted on Google Maps before they leave.
Proof of delivery
Drivers follow their route on the phone and close each delivery with a photo.
Three roles
Seller, florist and driver. Each one sees only what they need to do next.
How an order flows.
Received, preparing, on route, delivered.
Screens from the system. The interface is in Spanish. Customer data is hidden or replaced with demo data.
01 · Received
Every order, one list
Orders from every channel land here with the recipient, delivery zone, time, items, total and payment status. Urgent orders are flagged.
02 · Preparing
Every arrangement has a florist
Each arrangement is assigned to a florist. The shop sees the workload per florist: what is pending, what is in progress and what is done.
03 · On route
Routes by zone, on the map
Ready orders are grouped by zone and shown on the map. The seller sorts them by urgency, distance or time and creates the route for a driver.
04 · Delivered
A photo closes the order
The driver follows the route on the phone and marks each stop as delivered with a photo. The shop knows it arrived without calling anyone.
Mother's Day 2026.
The real thing.
131orders on Mother's Day
25delivery routes
4 mina new order, all day long
The result.
The business gained peace.
A new order every 4 minutes
On Mother's Day the orders kept coming, and the team kept up.
No mix-ups with drivers
Every driver knew which orders were theirs and in what order.
Order is no longer a problem
Everyone sees the same list, so nobody has to ask where things are.
Happy customers
Flowers arrived on time, and the shop could tell customers exactly where their order was.